Your computers are only half the equipment that make your business go. You also have peripherals and an all-important internet connection. Without them, you can be stopped dead in your tracks.

When something breaks and you try to handle it yourself, you're forced to navigate that peripheral vendor's complex automated technical support "call tree", wait on hold forever, and then finally deal with an end-user technical support representative who is clueless about your specific problem, asks questions that you may not have ready answers to, and either offers no help at all, tries to chase you away, or ends up referring you to a second-tier or "escalated" technical support representative, and the process repeats itself. Or maybe, they just hang up. Oops!

There is a better way.

Just like many of the best home furnishings are only sold to interior designers and people "in the trade", many vendors extend special technical support access to highly qualified professionals like the staff of Escape. After years in the industry, we have working relationships with these companies, allowing us to get answers far more quickly than the usual methods available to an end user. Save time and hassle -- let us be your access point to any vendor's technical support and repair.